Terms of Service

Agreement to these terms

These Terms of Service govern your use of the website at multiservicesvan.com (the “website”), operated by Multiservices Vancouver Household Maintenance Ltd., operating as Multiservices Vancouver (“Multiservices Vancouver”, “we”, “us” or “our”). By using the website, you agree to these terms. If you do not agree, please do not use the website.

Use of the website

You may use the website for lawful purposes only. You agree not to:

• Submit false, misleading or someone else’s information through our forms.
• Upload files that contain viruses or other harmful code, or send spam or unsolicited messages.
• Attempt to gain unauthorized access to the website, its servers or related systems, or interfere with how the website works.
• Copy, scrape or reuse website content except as allowed under “Intellectual property” below.

We may update, change or suspend any part of the website at any time without notice.

Information on the website

The website provides general information about our company and services. We work to keep it accurate and up to date, but we do not guarantee that all information is complete, current or error-free. Service descriptions, service areas and availability may change.

Quotes, walkthroughs and service agreements

Any quote, estimate, price or description of services given through the website, by phone, by email or during a walkthrough is for information only and is not binding until a written scope of work has been signed.

The services we provide, including pricing, schedule, payment terms and responsibilities, are governed by the signed written scope of work or service agreement. If that agreement conflicts with these terms, the signed agreement applies.

Submitting a walkthrough request does not create a contract, and submitting a job application does not create an offer of employment.

Intellectual property

The website and its content, including text, photographs, graphics, logos and design, belong to Multiservices Vancouver or are used with permission, and are protected by Canadian and international intellectual property laws. Client and partner names and logos belong to their respective owners.

You may view and print pages for your personal or internal business use. You may not copy, reproduce, modify, distribute or use our content or branding for any other purpose without our written permission.

Third-party links

The website may link to third-party websites and services, such as WhatsApp, Facebook, LinkedIn and Instagram. We do not control these services and are not responsible for their content or privacy practices. Your use of them is subject to their own terms.

Disclaimer

The website is provided “as is” and “as available”. To the fullest extent permitted by law, we make no warranties or representations of any kind, express or implied, about the website, including that it will be uninterrupted, secure or free of errors or harmful components.

Limitation of liability

To the fullest extent permitted by law, Multiservices Vancouver and its directors, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or business, arising from your use of, or inability to use, the website or any information on it.

Our liability for services we perform is governed by the signed written scope of work or service agreement for those services. Nothing in these terms limits any liability that cannot be limited under applicable law.

Privacy

Our Privacy Policy explains how we collect, use and protect personal information submitted through the website.

Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. You agree that any dispute relating to these terms or the website will be resolved in the courts of British Columbia.

Changes to these terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website after changes are posted means you accept the updated terms.

Contact us

If you have questions about these terms, please contact us: